HBBET Privacy Policy — Your Data, Our Responsibility

1Introduction & our commitment

Hbbet (hbbet.asia) is a trusted online gaming platform in Bangladesh. We believe a responsible platform's greatest commitment is protecting its users' data. This Privacy Policy is designed to give you a clear understanding of what information we collect, why, and how.

Since day one, hbbet has operated on a simple principle: collect less, protect more. We only gather the data we genuinely need — and everything we do collect is kept under the highest level of security.

2What data we collect

Hbbet only collects data that is strictly necessary for delivering our services, maintaining security, and meeting legal requirements. A category-by-category breakdown is provided below:

3How We Collect Data

Hbbet collects information through several methods. It's good to be aware of each one.

• Provided Directly: Information you provide during registration — such as your name, phone number, date of birth, and similar details.
• Automatically collected: IP address, device information, and browsing data collected automatically while you use the platform.
• Through Cookies: Cookies are used to enhance your browsing experience on our site.
• Via transactions: Transaction details received from payment providers during deposits and withdrawals.
• Through Verification: NID or passport information you voluntarily provide during identity verification.

4Purpose of Data Use

Hbbet uses your data only for specific, lawful purposes. Each purpose is clearly outlined below:

• Service Delivery: To manage your account, process transactions, and ensure uninterrupted gaming services.
• Identity verification: To verify age and identity, and prevent fraud and unauthorized access.
• Security Protection: To detect suspicious activity on your account and keep it secure.
• Service improvement: To analyze usage patterns and improve the platform experience.
• Personalised Offers: To send you relevant bonuses and offers based on your preferences (you can opt out at any time).
• Legal Compliance: To comply with applicable laws and regulatory directives.
• Customer Support: To resolve your issues and answer your questions.

5Data sharing policy

Hbbet does not generally share your data with anyone. However, sharing may occur in a limited number of circumstances:

• Payment providers: For processing transactions with payment providers such as Mobile Pay, Nagad, or your bank.
• Legal Obligation: By court order or valid request from a government authority.
• Fraud Prevention: With relevant authorities for the detection of money laundering or other illegal activity.
• Technology partners: With technology partners necessary to operate the service — only the minimum required data.

6Cookies & Tracking Technologies

Cookies are small data files stored in your browser. hbbet uses cookies to enhance your experience.

• Essential cookies: Used to maintain your login session and ensure security. This cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme). Optional.
• Analytics Cookies: To analyze time spent on each page and improve the service. Optional.

You can disable cookies in your browser settings, though some platform features may not function properly as a result.

7Data Retention Period

Hbbet does not retain your data indefinitely. Once the relevant purpose has been fulfilled or the retention period has expired, your data is deleted or anonymised.

• Data for active accounts is retained for as long as the account remains active.
• Even after account closure, certain transaction records may be retained for up to 5 years as required by law.
• If you withdraw marketing consent, that data will be deleted within 30 days.
• Upon an account deletion request, personal data is removed within 30 business days.

8Your Rights

You have a number of important rights over your personal data. hbbet respects these rights and will help you exercise them.

9Minor protection

Hbbet is strictly for users aged 18 and above. We do not knowingly collect data from minors.

• Age verification is mandatory at registration.
• Any account found to belong to a minor is closed immediately.
• If data belonging to a minor has been collected, it will be deleted upon request by a parent or guardian.
• Parents or guardians with any concerns can reach us immediately at support@hbbet.asia.

10Security measures

Hbbet uses industry-leading technology and practices to keep your data safe. That said, no system on the internet is 100% impenetrable — which is why we continuously work to improve our security.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-factor authentication (2FA): An extra layer of security for your account.
• Firewall & IDS: Measures to detect and prevent unauthorized access.
• Regular Security Audits: Regular security audits conducted by independent third-party experts.
• Data Masking: Even our staff cannot view fully sensitive data.

11Privacy Policy Updates

Hbbet may update this Privacy Policy due to business changes or legal requirements. When changes are made:

• The "Last Updated" date at the top of the policy will be revised accordingly.
• For major changes, notice will be provided via email or an on-platform notification.
• Continuing to use hbbet after any changes means you accept the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

12Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please get in touch. hbbet's dedicated privacy team is here to help.