HBBET Terms & Conditions — Everything About Your Rights and Responsibilities

1General Terms

Hbbet (hbbet.asia) operates an online gaming and betting platform for users in Bangladesh. These terms and conditions serve as a legal agreement between hbbet and each individual user. Please read them carefully before using the platform.

Hbbet reserves the right to update these terms and conditions at any time. When changes are made, a notice will be posted on the platform, and the updated terms will take effect from the date of publication. Continued use of the platform after the new terms are in place constitutes your acceptance of those changes.

• These terms and conditions apply to all users.
• These terms apply to all hbbet products, services, and promotions.
• In the event of a conflict between the Bengali and English versions, the Bengali version shall prevail.

2Account Registration & Eligibility

Certain conditions must be met to open an account on hbbet. These conditions apply to everyone, without exception.

• Age requirement: You must be at least 18 years old to open an account. Accounts belonging to minors will be closed immediately.
• One account: Each person may hold only one account. If multiple accounts are found, all of them may be closed.
• Accurate Information: You must provide accurate and truthful information at the time of registration. Providing false information may result in account termination.
• Verification: hbbet may request your NID or passport at any time for identity verification.
• Account transfer: Transferring or selling your account to anyone else is strictly prohibited.

3Deposit & Withdrawal Rules

Financial transactions at hbbet are secure and fast. However, certain rules apply equally to all users.

• Withdrawals must be made using the same payment method used for the original deposit.
• Identity verification may be required for your first withdrawal.
• Bank transfers may take longer to process (1–3 business days).
• hbbet reserves the right to temporarily hold funds pending investigation of suspicious transactions.

4Bonus & Promotion Terms

Hbbet's bonuses and promotions are attractive, but each comes with its own terms. Make sure you understand those terms fully before claiming any bonus.

• Welcome Bonus: Available to new members only, one time. Winnings are not withdrawable until the ×10 wagering requirement is met.
• Wagering Calculation: Sports Betting contributes 100%, Casino Slots 100%, Live Casino 20%, and Roulette/Baccarat 10%.
• Bonus Validity: Each bonus has its own expiry period. Any unused bonus will be forfeited once it expires.
• Bonus Abuse: Accounts found attempting to exploit the bonus system for unfair advantage may be suspended.
• Concurrent bonuses: A new bonus cannot be claimed while an active bonus is still in progress.

5Gaming Rules

Each game on hbbet has its own rules, but certain universal rules apply across all games. Knowing these will make your experience smoother.

• Bets cannot be cancelled once confirmed.
• If a game is interrupted due to a technical issue, hbbet will generally refund bets up to the halfway point of the round.
• If a Sports Betting match is abandoned or postponed, it will be settled according to the applicable rules.
• Odds in live betting can change at any moment — the odds displayed at the time your bet is confirmed are the ones that apply.
• The decision of hbbet authorities is final and binding.

6Prohibited Activities

To maintain a fair and honest environment on hbbet, certain activities are strictly prohibited. Any violation will be met with firm action.

• Opening an account with false information or identity fraud.
• Bonus abuse using multiple accounts.
• Using the platform for money laundering or transactions involving funds from illegal sources.
• Disrespectful or abusive behavior toward other players or staff.
• Gaming using software bots or automated systems.
• Accessing another person's account or attempting to hack into one.
• Attempting to manipulate game outcomes or using insider information.

7Account Suspension & Closure

Hbbet reserves the right to temporarily suspend or permanently close an account under certain circumstances.

• Accounts may be closed without prior notice in the event of a Terms & Conditions violation.
• Users may also voluntarily request to close their own account.
• Upon account closure, any valid balance (excluding bonuses) will be returned.
• A maintenance fee may apply to accounts that have been inactive for an extended period (12 months or more).

8Responsible Gaming Policy

Hbbet believes gaming should be a source of fun, not stress. That's why we offer a range of responsible gaming features to help you stay in control.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Bet limit: Set a maximum stake amount per bet.
• Self-Exclusion: Exclude yourself from the platform for anywhere from 7 days to permanently.
• Reality Check: A feature that reminds you of your gaming time at set intervals.
• If professional assistance is needed, our support team will provide the relevant information.

9Privacy Policy

Hbbet takes the privacy of your personal information very seriously. Our Privacy Policy details how your data is collected, used, and stored.

• Your personal information is never sold to third parties.
• Your information is used solely for service delivery and security purposes.
• Information may be disclosed to authorities when required by law.
• You have the right to request correction or deletion of your personal data.

For more details, visit our Privacy Policy View page.

10Dispute Resolution

If a dispute arises between hbbet and a user, we always prefer to resolve it through discussion. However, a defined resolution process is in place.

• Step one: Send the details of your issue to our support team. We will respond within 24 hours.
• Step two: If your issue remains unresolved by support, escalate it to the complaints department.
• Final Decision: hbbet's final decision is binding on both parties.
• Complaints must be submitted within 30 days of the incident.

11Right to Amend Terms

Hbbet reserves the right to modify these terms and conditions, in part or in full, at any time. When changes occur, we will notify users through the following methods:

• A notice will be published on the website along with the effective date of the changes.
• Email or SMS notifications for significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.